Outlet Captain (Fast Food Restaurant) - Ubud, Bali

Join Big Bellies, a dynamic and rapidly growing fast-food restaurant in the heart of Ubud, Bali, as our next Outlet Captain! If you are a passionate leader with a proven track record in restaurant operations, this is your chance to take the helm of our vibrant team. At Big Bellies, we pride ourselves on delivering exceptional customer service and creating a welcoming atmosphere for our guests. As an Outlet Captain, you will be the face of our restaurant, ensuring that every customer leaves with a smile and a full belly.

In this role, you will oversee daily operations, manage a team of 10-15 employees, and ensure that our high standards of food quality, cleanliness, and service excellence are maintained. You will work closely with our corporate office to implement new initiatives and improve our overall performance. With our commitment to continuous growth and innovation, Big Bellies offers a unique opportunity for you to develop your leadership skills and make a significant impact on our business.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations, including food preparation, cash handling, and customer service.
• Manage a team of 10-15 employees, providing guidance, training, and support.
• Ensure compliance with health and safety regulations, as well as food safety standards.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Monitor inventory levels and place orders to ensure adequate stock levels.
• Handle customer complaints and complaints, resolving issues promptly and professionally.
• Collaborate with the corporate office to implement new initiatives and improve overall performance.
• Participate in regular staff meetings and training sessions to ensure a well-informed and motivated team.

🎓 Kualifikasi & Syarat

• Proven experience as a restaurant manager or similar leadership role in the fast-food industry, preferably with 3-5 years of experience.
• Strong leadership and team management skills, with the ability to motivate and inspire your team.
• Excellent communication and interpersonal skills, with the ability to handle customer complaints and complaints professionally.
• Knowledge of POS systems, such as Square or Toast, and familiarity with inventory management software.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Certification in food safety and hygiene, such as ServSafe or equivalent, is a plus.
• Familiarity with the local market and customer preferences in the Ubud area.
• Ability to work flexible hours, including weekends and holidays, as required.

🛠️ Keahlian

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